Alpana heads SKP’s BPM practice for offshore clients and holds additional responsibility of process improvement and automation for all practices. She has a passion for people development and continual improvement. She has been a part of client acquisitions and has led several new project set ups including transitions. Prior to SKP, she was the Financial Controller for a mid-sized hospitality services company in London. A Commerce graduate, Alpana qualified as a Chartered Accountant in 2002. She is also a CPA from Georgia State board of accountancy.